Text Box: Christmas is a great opportunity to connect with clients and colleagues. And personalised greeting cards or information-rich newsletters are two great ways to do this. Let’s have a look at how these two communication tools can engender the ‘feel-good’ factor leading into 2010. Christmas cards The negatives First you buy a wad of cards. You want them to be personal so you decide to handwrite each one. But you have to wade through 100 without getting RSI, so the best you can do is ’Dear Bob, best wishes, John.’ Not very inspiring. Then you’ve got to put them in envelopes, print and stick the address labels on, stick the stamps on and run down to the post office to mail them. Does that all sound too hard? The positives For around the same price, you can hand the task over to us with a database of clients and/or staff, and we’ll: supply a choice of designs include your logo or other personalised image include a personalised message with their name and yours Print, insert in envelopes, address and post them for you. How easy is that? We can even create customised card designs especially for you. Ring now on 02 9973 2830 to find out more. Newsletters Newsletters are a great way to recap the quarter/year and let people know your plans for 2010. They’re ideal for: raising your profile providing information that is relevant to your readership passively marketing your ideas, products or services directing readers to your website for more detailed information on particular issues. Here’s how we do it Wordwallah will write articles that are of interest to your clients, prospects or staff. We can set up the entire process for you, from inputting and maintaining the contact database, to template development, writing of articles, and distribution of the newsletter ─ in both email and printed form. To find out more about how this cost-effective communication tool can help you, ring us on 02 9973 2830 or simply reply to this email.

Word of advice                  Issue 11

 Helping you communicate more effectively                 back to archives

Quick tips

Grammar time

What is a gerund?

A gerund is a noun formed from a verb, particularly those ending with ‘ing’, such as ‘the editing’ or ‘the writing’.

Easy coaching scripts for difficult staff moments

For those moments when staff:

o  say yes but don’t follow through

o  are reluctant to delegate

o  are careless with their work

o  don’t meet deadlines

o  act unethically.

You know you need to say something to them but how?

Well, my coaching colleagues have compiled their personal coaching scripts to address those scenarios for you.

The e-book, Coach Talk for Managers, is a unique and affordable way to approach staff in challenging situations.

Click on the book below to find out more.
Key

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